Schedule a demo with us
We can help you solve company communication.
Updated 5/3/2017
Your privacy is an important factor that Hotlap (collectively referred to as the “Company”) consider in the development of our mobile application. As such, we are committed to being transparent and open. This Privacy Policy explains generally how we receive information, which may include personally identifiable data (“Personal Data”), what we do with that information once we have it and our security measures. By using our mobile application (“App”), websites and services (collectively the “Services”) you hereby acknowledge and agree to the use of your information as noticed herein.
BY DOWNLOADING THE APP AND USING THE SERVICES, YOU ARE CONSENTING TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND OUR COLLECTION AND USE OF PERSONAL INFORMATION AS OUTLINED BELOW.
Hotlap collects information about you, including personally identifiable information, if you choose to share it with Hotlap, register an account, or if you track, complete or upload activities using the services. Hotlap also collects information about how you use the services. There are several opportunities for you to share information about yourself and your activities with Hotlap, including your name, email address, equipment usage, activities, routes (including date, time and geo-location information as well as your speed and pace), profile photo and other multimedia.
If you elect to use location-based features via the services, then the physical location of your device will be collected. Hotlap may also collect and upload from your device data such as speed and GPS coordinates. You are able to disallow our use of certain location data through your device or browser settings by disabling “Location Services”.
By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to the Company, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of the Company and the authorized third parties referred to herein located in the United States.
Furthermore, we partner with third parties to provide certain support services to our users. These third parties are responsible for their own policies and procedures to protect your information. The Company is not responsible for the protection or use of information that users provide directly to any third party in conjunction with the use of Company’s services. This privacy policy only applies to information provided directly to or obtained directly by Company during your use of our services.
We may also collect: (i) Non-Identifiable Data. When you interact with the Company through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. The Company may store such information itself or such information may be included in databases owned and maintained by the Company, affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our App, the number of visitors to each page of our App, and the domain names of our visitors’ Internet service providers. It is important to note that no Personal Data is available or used in this process. (ii) Aggregated Personal Data. In an ongoing effort to better understand and serve the users of the Services, the Company often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and the Company may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. The Company may also disclose aggregated user statistics in order to describe our services to current and prospective business partners and to other third parties for other lawful purposes.
the company uses the personal data you provide in a manner that is consistent with this privacy policy. if you provide personal data for a certain reason, we may use the personal data in connection with the reason for which it was provided. for instance, if you contact us by email, we will use the personal data you provide to answer your question or resolve your problem. also, if you provide personal data in order to obtain access to the services, we will use your personal data to provide you with access to such services and to monitor your use of such services. the company may also use your personal data and other personally non-identifiable information collected through the services to help us improve the content and functionality of the services to better understand our users and to improve the services. the company may use this information to contact you in the future to tell you about services we believe will be of interest to you. if we do so, each marketing communication we send you will contain instructions permitting you to “opt out” of receiving future marketing communications. in addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.
If The Company intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.
Our App, like most browsers and applications are initially set up to accept “Cache Data.” Cache is a component of your mobile device that transparently stores data for record-keeping purposes. Cache data does not identify users, but does identify your mobile device. If you prefer, you can program your mobile device so that it does not store this information while utilizing the App. Please note that certain App features may only be available through the collection of Cache Data. We may use such data to assist in data collection and to track App usage and trends to help us better serve you. We also permit third parties who have entered into confidentiality agreements to access such data to help us monitor use of the App for fraud or any other activity that does not comply with applicable laws.
Some of our business partners (e.g., analytical tracking software providers) use cookies and tracking technologies on the App. We have no access to or control over these cookies or tracking technologies. This Privacy Policy only covers the use of cookies and cache data on the App by the Company. It does not cover the use of cookies or tracking technologies by any such business partner.
Our Company is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants and Third Parties: The Company, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements: The Company may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of the Company, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv)
We retain information as long as it is necessary and relevant for our operations. Information about you that is no longer necessary and relevant for our operations will be de-identified and/or disposed of securely. In addition, we may retain information from closed accounts to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Services’ terms and conditions and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.
When you delete your user account, certain personal information will be immediately de-associated with the account and deleted, such as your e-mail, name, address, and profile photo, if you had chosen to provide this information. Additionally, your Third-Party Account information will be immediately de-associated with your account. All of your activities and kudos will be de-identified, made private and no longer associated with your personal information. Your comments will be deleted and your account will not be associated with any clubs you had previously joined. We may, however, keep a record of your deletion for up to 30 days following your deletion of an account. Additionally, we may keep system logs, which may be associated with your account for up to 30 days following your deletion of an account.
When you delete your account, we may retain geolocation information to continue to improve the Services. Upon deletion of your account, however, this information cannot be viewed by other users and will be de-associated with your name and other identifiers.
This Privacy Policy does not apply to any Personal Data collected by the Company other than Personal Data collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to the Company through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and the Company shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.
The Company does not knowingly collect Personal Data from children under the age of 16. If you are under the age of 16, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 16 has provided Personal Data to the Company through the Services, please contact us and we will endeavor to delete that information from our databases.
The Company takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We encrypt API traffic w/ SSL, offer Google OAuth2 for authentication and use database encryption for locally stored passwords. Please be reminded; however, that no Internet or email transmission or data storage is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us. Please keep this in mind when disclosing any Personal Data to COMPANY via the Internet.
California Civil Code Section 1798.83 entitles California customers to request information concerning whether a business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices and policies may contact us, in writing, at:
Extravehicular Activity, Inc.
PO Box 65941
Los Angeles, CA 90065
The Company hereby reserves it right to modify/amend or otherwise change this privacy policy, as it deems necessary or appropriate because of legal compliance requirements or changes in Company’s business practices. If you have provided us with an email address, we will endeavor to notify you, by email to that address, of any material change to how we will use personally identifiable information.
Not sure exactly what this all means or just want clarification? We’d be happy to chat with you and clear things up.
